Non-job of the week

November 30, 2012 8:30 AM

The NHS Commissioning Service in Leeds has a range of opportunities on offer that are supposedly designed to make the patient experience better. Whether this will mean Mrs Jones gets her hip operation sooner rather than later, is yet to be seen, although if her operation is cancelled, she can rest assured the Commissioning Service is recruiting a team of highly paid staff dedicated to making life better for all of us who use the NHS.

The first role up for grabs is the Head of Insight and Feedback. This job pays anywhere between £77,079 - £97,478 per annum, and whoever gets the job will be accountable to the Director of Insight. Here's part of the job description:
The post holder will have expertise in market research/forward-looking insight gathering techniques, and will be responsible for ensuring the information gathered is used effectively by the NHS CB and Clinical Commissioning Groups (CCGs) to ensure that the views of patients and the public inform improvements in care. The post holder will also act as a point of expertise and advice to CCGs in developing their own local insight programmes.

The post holder will support the Director of Insight across the full range of team responsibilities, including programmes of work on gathering patient feedback through surveys, the Friends and Family Test and other real-time patient feedback techniques.

Then there is the  Head of Strategic Intelligence, earning the same as the Head of Insight and Feedback, who will report to the Director of Open Information. Here are their key responsibilities:
The post holder will have responsibility for the strategic and operational development of the strategic intelligence requirements for the Board and CCGs. Plans to achieve the Intelligence Strategy will be underpinned by the delivery of short to medium term objectives.

- Ensure the strategy is formulated, understood by all stakeholders and is delivered utilising all available resources efficiently and effectively.
- Ensure the development and management of plans, within the Sector.
- Ensure appropriate system and processes are in place to enable the implementation of the strategy plans in the new organisations.

- Proactively manage the key risks and issues associated with ensuring appropriate actions are taken to mitigate or respond.
- Monitoring and establishing accountability on the overall progress of the strategy to ensure completion within agreed timescales.
- Manage the budgetary implications of activity.
- Avoid the destabilisation of business as usual.
- Manage and actively promote the relationships with key stakeholders.

If none of the above works, then maybe the Director of Improvement Capability will come to the rescue. They will be paid £110K per annum, and here is what they will be doing to earn their salary:
As part of the reform of the health and health care system it has been agreed to review and rationalise major aspects of national improvement and innovation activity. As a consequence a new national Improvement Body will be created which will draw on the best of what has been done before but at the same time be radically different in terms of its impact, ways of working and ambition.

The three senior posts will report to the Managing Director to form the senior team of the nIB. Together the team will play a key role in helping to transform the NHS, creating the conditions and momentum for change at an unprecedented scale and pace, so that programmes and interventions are commissioned effectively, outcomes can be delivered and cost and quality improvements can be achieved across the entire NHS system.

The above are just three examples of many similar jobs on offer. Perhaps I am being unkind and we will see vast improvements in healthcare, however I am far from convinced. It all seems like a huge and expensive box ticking exercise to me.

 The NHS Commissioning Service in Leeds has a range of opportunities on offer that are supposedly designed to make the patient experience better. Whether this will mean Mrs Jones gets her hip operation sooner rather than later, is yet to be seen, although if her operation is cancelled, she can rest assured the Commissioning Service is recruiting a team of highly paid staff dedicated to making life better for all of us who use the NHS.

The first role up for grabs is the Head of Insight and Feedback. This job pays anywhere between £77,079 - £97,478 per annum, and whoever gets the job will be accountable to the Director of Insight. Here's part of the job description:
The post holder will have expertise in market research/forward-looking insight gathering techniques, and will be responsible for ensuring the information gathered is used effectively by the NHS CB and Clinical Commissioning Groups (CCGs) to ensure that the views of patients and the public inform improvements in care. The post holder will also act as a point of expertise and advice to CCGs in developing their own local insight programmes.

The post holder will support the Director of Insight across the full range of team responsibilities, including programmes of work on gathering patient feedback through surveys, the Friends and Family Test and other real-time patient feedback techniques.

Then there is the  Head of Strategic Intelligence, earning the same as the Head of Insight and Feedback, who will report to the Director of Open Information. Here are their key responsibilities:
The post holder will have responsibility for the strategic and operational development of the strategic intelligence requirements for the Board and CCGs. Plans to achieve the Intelligence Strategy will be underpinned by the delivery of short to medium term objectives.

- Ensure the strategy is formulated, understood by all stakeholders and is delivered utilising all available resources efficiently and effectively.
- Ensure the development and management of plans, within the Sector.
- Ensure appropriate system and processes are in place to enable the implementation of the strategy plans in the new organisations.

- Proactively manage the key risks and issues associated with ensuring appropriate actions are taken to mitigate or respond.
- Monitoring and establishing accountability on the overall progress of the strategy to ensure completion within agreed timescales.
- Manage the budgetary implications of activity.
- Avoid the destabilisation of business as usual.
- Manage and actively promote the relationships with key stakeholders.

If none of the above works, then maybe the Director of Improvement Capability will come to the rescue. They will be paid £110K per annum, and here is what they will be doing to earn their salary:
As part of the reform of the health and health care system it has been agreed to review and rationalise major aspects of national improvement and innovation activity. As a consequence a new national Improvement Body will be created which will draw on the best of what has been done before but at the same time be radically different in terms of its impact, ways of working and ambition.

The three senior posts will report to the Managing Director to form the senior team of the nIB. Together the team will play a key role in helping to transform the NHS, creating the conditions and momentum for change at an unprecedented scale and pace, so that programmes and interventions are commissioned effectively, outcomes can be delivered and cost and quality improvements can be achieved across the entire NHS system.

The above are just three examples of many similar jobs on offer. Perhaps I am being unkind and we will see vast improvements in healthcare, however I am far from convinced. It all seems like a huge and expensive box ticking exercise to me.

 

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